My debit card has been hacked four times in the last two years. The last time it was less than a month with my new card. Fraud folks recommended a new account number. Said everything would transfer over from the old account to the new account. No problem. NOT! Ralph and I have just spent two entire days calling businesses that were on autopay and auto-deposit informing them of our new account number. I was on hold with two companies for over 1/2 hour, and with two other companies, it will take two pay periods for the changes to take effect. Thus my income from them will be delayed by at least a week while they mail me a check. And, one of my pension providing companies failed to fax me the forms I needed to fill out. That was after waiting 35 minutes 24 seconds on HOLD! AND, AND…we haven’t even ventured into Social Security. That is tomorrow’s horror story. My God, don’t corporations realize this is the 21st Century and we are digitized, electronified, and can send a message to Tokyo in a nanosecond, but they can’t change a bank account number in less than 45 days? Sorry for the rant, but this has been a horrific nightmare. Oh, and did I mention that when I went to use Quicken and download my transactions from the bank, it didn’t work? Grrrrrrrrrrrrr.
UPDATE: First, after waiting about an hour and a half, the Social Security folks couldn’t be more helpful and the change was accomplished in about five minutes. BUT…because it was today, and not yesterday, MY check will be delayed about a week! A friend said that there may be one of those “Give me your info” thingy on WaWa gas station pumps. Who knew? Well, I know mine wasn’t hacked that way because the hack last Sunday was made in – are you ready??? – Istanbul, Turkey for – are you really ready???- 27 cents!!!!! SHM till it almost falls off. Well, after SSA we decided to go to the bank. That was good news. The bank is transferring all our auto-deposits into the new account and letting those folks know we have a new account number. SO, WHY DID THEY TELL US TO CONTACT THOSE FOLKS, CONFUSE EVERYONE, INCLUDING US, AND CREATE HAVOC??? God knows what will happen when I tackle the bank and Quicken on Monday. I’m too busy living my life to do it tomorrow. My head just fell off! How will I drink my wine?